In early August, ISTEL 3000 delivered urgent technical assistance to one of Ukraine’s security force units, ensuring the rapid restoration of critical telecommunications services.
The unit had been operating outdated SI2000 (™ISKRATEL) telecommunications equipment, which had been experiencing technical malfunctions for an extended period. The situation escalated when the system suffered a complete failure, causing the shutdown of services essential for the unit’s operational activities.
Upon receiving the request for assistance, our engineers conducted a full diagnostic of the equipment, identified the cause of the malfunction, and completed the necessary restoration works — all within a single working day. As a result, the equipment was restored to full operation, and telecommunications services were resumed without delay.
As the official representative of Kontron (™ISKRATEL) in Ukraine, ISTEL 3000 provides maintenance and repair of telecommunications equipment in strict accordance with the manufacturer’s standards.
A service agreement with our company guarantees:
rapid assistance from qualified, manufacturer-certified engineers;
access to a centralized spare parts warehouse;
timely scheduling of software and hardware upgrades;
minimized downtime and financial losses.
We remain committed to quickly and efficiently restoring your equipment’s operation with minimal losses, ensuring the stability and continuity of Ukraine’s critical telecommunications infrastructure.
Sincerely,
The ISTEL 3000 Team